Sign in to follow this  
Followers 0
Tomy Francois

[Solved]Login Error

5 posts in this topic

Hi, first of all, thank you very much for this great extension, it is currently the unique login module that provides a direct integration to Jomsocial registration, thank you very much for this guys.

However, we are having an important issue with the module and we do not know where this error comes from, we are currently developing a new website and installed BT Login as our main login & registration button and when we try to login, we are always getting this message:

Username and password do not match or you do not have an account yet.

But we are using verified account to try to login, we used the super admin login credentials we have this error, we created a new user account and try to login, same error! Can anyone please help us on this issue?

We can provide a direct link to our website and even the admin credentials for verification and issue checking.

Share this post


Link to post
Share on other sites

Hi Mixun,

Thanks for the hint but this option does not work for me! We also have some other extensions that need login on our website such as JBolo, K2, EasyBlog etc.

Anyway, we were able to find the problem and sort it out, we are using a GavickPro template that has its own cache plugin and the BT Login module was setup as 'Use Global' to use cache, it is the cache that created these issues, we have changed the 'Use Global' to 'No' in the BT Login parameters and now it is working just fine, thank you again for this great extension, we'll definitely post a very good review on JED for this one with a 5 star rating.

chinhpv likes this

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
Sign in to follow this  
Followers 0