Babatunde

Quickstart Package Installation Fails for BT Corporate Template

12 posts in this topic

Please I need help urgently with the installation of the quickstart package for this template. It gets to the point where it creates 54 tables in MySQL database that I created (I can see this from the backend) but then the installation freezes, just keeps showing the processing animation and nothing more. I can not proceed as the next button is not active. I am stuck and I need thesample data to configure a demo using this template tomorrow. help!

Note: I am working on my local web server (xampp) as this is only a demo.

Babatunde

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Hi, can you send me your link, database and FTP account to email: templates@bowthemes.com, I'll install for you.

(please assign this topic in email, I can manager support easier),

Regards.

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I'm having the same problem, I can't send you any link... I need you say how to install BT CORPORATE without problems urgently, please...

I'm waiting for your answer.

Cheers,

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I could fix the previous problem by changing version of Mysql... Now Quickstart package create tables until the next error:

Se ha producido algún error mientras se cumplimentaba la base de datos: Table 'webi.uuys5_weblinks' doesn't exist SQL=INSERT INTO `uuys5_weblinks` VALUES ('9', '31', '0', 'Pulu Keeling', 'pulu-keeling', 'http://www.environment.gov.au/parks/cocos/index.html', '

Located on an atoll 2000 kilometers north of Perth, Pulu Keeling is Australia\'s smallest national park.

', '0000-00-00 00:00:00', '0', '1', '0', '0000-00-00 00:00:00', '3', '0', '1', '1', '{\"target\":\"0\",\"count_clicks\":\"\"}', 'en-GB', '0000-00-00 00:00:00', '0', '', '2010-07-10 23:44:03', '42', '', '', '{\"robots\":\"\",\"author\":\"\",\"rights\":\"\"}', '0', '', '2010-07-10 23:44:03', '0000-00-00 00:00:00');C

Can you help me to fix that ?

Cheers,

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I could fix the previous problem by changing version of Mysql... Now Quickstart package create tables until the next error:

Se ha producido algún error mientras se cumplimentaba la base de datos: Table 'webi.uuys5_weblinks' doesn't exist SQL=INSERT INTO `uuys5_weblinks` VALUES ('9', '31', '0', 'Pulu Keeling', 'pulu-keeling', 'http://www.environme...ocos/index.html' '

Located on an atoll 2000 kilometers north of Perth, Pulu Keeling is Australia\'s smallest national park.

', '0000-00-00 00:00:00', '0', '1', '0', '0000-00-00 00:00:00', '3', '0', '1', '1', '{\"target\":\"0\",\"count_clicks\":\"\"}', 'en-GB', '0000-00-00 00:00:00', '0', '', '2010-07-10 23:44:03', '42', '', '', '{\"robots\":\"\",\"author\":\"\",\"rights\":\"\"}', '0', '', '2010-07-10 23:44:03', '0000-00-00 00:00:00');C

Can you help me to fix that ?

Cheers,

Fixed... The problem was in "USING HASH" and "USING BTREE" in joomla.sql file. My MySQL version doesn't implement that commands.

Cheers,

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Hi guys!

I have to apologise to some of you who have posted on this topic earlier than now. I would have gladly helped out but I have not been cheking the particular mailbox to which the post alerts are forwarded.

I will now just proceed to what solution I got from the support team (or was it from the forum? Don't really remember now). See the text below -

"Hi, I'm working with xampp 1.7.1 and 1.8.1, please try again with 1 of 2 version of xampp, if it still does not change, is possible If you upload your quickstart package to mediafire.com and send me this link, I want to check this package again.

Regards."

What I got from this response was there was an issue with my version of xampp and installing the quickstart package, so I took the suggestion here and installed xampp 1.7.1 instead of the version I had and all the problems with freezing installation went away!

I hope this is of good use to you all if you happen to be using xampp as your local web server.

Regards,

Tunde

Tam Pham likes this

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Hello Gibson Costa,

Tomorrow, please send me your account teamviewer. I'll do it for you. Our work hours from 8h30 AM to 5h30 PM GMT + 7.

Best regards,

Hellow Tam, can u give me your Skype? my: gcphoenix

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Hello Gibson,

Have KienNB - our developer helped you solve your problem?

Best regards,

Hello Masters ... :)

Report that the settings in the new version of the theme Medical (v1.2) have been successfully executed. Thanks for the quick support!

But I want to know information about the error in the installation of bt_medical_quickstart_j3x_v1.1 by Xampp version 5.5.30 (new) freezing step in the creation of tables in SQL. (Win10 x64)

- I Test the same package in version 1.81 XAMMP (formerly 2013) and was successful!

Anyway, thank for all

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