Oluwatosin Akindele-Yakubu

Could not get user data. Please try again later.

9 posts in this topic

Hi Everyone,

I recently installed the BT Social Connect plugin, succeeded in installing and configuring it to an extent. Has anyone experienced this error

"Could not get user data. Please try again later." -

I haven't been able to successfully login an account via Facebook or LinkedIn - it usually results in the above error in a blank white page. Any help will be gladly appreciated.

Thanks

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I want to add that this only happens on mobile and with facebook only.  Works fine on Linked IN and others.

On tablets and desktop facebook works fine.  Any clues as to what happens with smaller screens?  Maybe a redirect to another auth method?

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On 31/03/2017 at 1:31 AM, itmnetcom said:

Anyone get this Solved? 

In your facebook application page(https://developers.facebook.com/)

There is a option called sandbox mode disable it.  If the option is enabled, ie if the application is in sandbox mode only the owner(admin) can use it, it needs to be in disabled for user to use it.

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Could not get user data. Please try again later.

This is driving me crazy. The lgin works with Twitter API, but do not works with Facebook, and google.

I have tried everything. Must any system plugin or user content plugin be activated com connect api's . Always shows me this error. 

 

 

userdata.JPG

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