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Dear Valued Customers and Business Partners,
Thank you very much on supporting our business. We couldn’t be happier to see that our Joomla products remain a great result in a highly competitive industry.
As Lunar New Year is coming soon, we will be celebrating the Tet festival from January, 26th to February 5th,2014, during which period we continue to provide support services via ticket, forum and email. However, online chat may not be available. Any pre-sale, account, billing question, please do not hesitate to let us know, contact mail: email@example.com.
You may also know, our support team will not work full time on Holidays. Therefore, to improve response time for technical problem, don’t forget to describe your problem as detailed as possible. And if needed, please provide us with the temporary access(Joomla admin account, FTP account…), so we can help you directly. For support requests that require over 24 hours, support staffs may not accomplish them on time. We will arrange these requests after we come back from this long holiday. Bowthemes team will do our utmost to serve you needs.
The Vietnamese Tet (Lunar New Year) is an occasion for an entire people to share a common ideal of peace, concord and mutual love. So let us give you a big hug and wish you have the most happiness and prosperous New Year!
Happy Lunar Year of Horse!
We’ve got a very exciting announcement today. Comes with updates version Bowthemes website is the opening of our new affiliate program. The commission will be paid via PayPal. Plus there are more features we think you’ll really like.
Dear +111.000 Bowthemes members,
Time flies so fast, do you have the same feeling? Then here we are again at Bowthemes 2nd birthday party celebration. Firstly, we would like to thank you for standing besides us from our very beginning. We always cherish your kind supports and consider your satisfaction is our goal of continuing to pursuit.
Dear Bowthemes Members,
Thank you very much on encouraging our work in the past year. We just passed 90,000 sign-up members, what a sweet, sweet, sweet number!
Now our Lunar New Year (snake year) 2013 is approaching, we would like to notify our members that we will have a long period holiday from Feb. 7 to Feb. 16.
However, our website, order and support system will remain functional during this period. And we will arrange some of the staffs on duty.
Our Customer Service is also available from Feb. 7 to Feb. 16. But not all CS are on duty. That’s why we will reply your message within 24 -48 hours. We propose that you choose ticket system to get our support without delay.
Sorry for any inconvenience it may cause in this period.
Happy Snake Year 2013!