Terms and Conditions
We reserve the right to change and modify the Terms and Conditions without notice.
Please make sure to carefully read the following Terms and Conditions about our products and services.
Our products consist of templates and extensions (components/modules/plugins) for CMS (Content Management Systems, usually Joomla) or 3rd party standalone software related to CMS use.
Our website Bowthemes.com provides a download service for our products in accordance with the licenses specified for each of them.
The download of our products is granted only to customer who has purchased a single product or a membership plan as long as it is still valid. This information is clearly specified both in any product page and in the "Buy membership" page of our website.
Every product subscription is identified by account status of Bowthemes members. Once purchased, account of Bowthemes member becomes VIP (with unlimited valid duration) if member buy single product or becomes membership-name account if member buy Bowthemes membership (for example J!Basic, J!Extensions, etc.)
A valid membership grants you the right to download the latest version of products in your subscription as many times as you want within the membership period. You are allowed to install our products unlimited times on unlimited number of licensed domains (both commercial and personal websites).
When your subscription expires you can keep using our products without limitation however you won't be allowed anymore to download the most up-to-date version and to get express support from us (via ticket system and commercial forum areas).
After subscription expire date, you'll have to renew membership plan in order to keep having membership subscription advantages.
This subscription is one-time-purchase. It grants the right to download latest version of product in your subscription as many times as you want (for a lifetime). You are also allowed to install our products unlimited time on unlimited number of licensed domain (both commercial and personal website).
You will need to add your site URL to the domains list for single product subscription so that you can get support for only this domain. All free Bowthemes templates and extensions do not require domain registration or domain license, users are free to get support for unlimited domains without any restriction.
You are authorized to make any necessary modification(s) to our products to fit your needs. Redistribution of the products or any modified version must always be done in accordance with the GNU GPL license however you must not change or remove the copyright/license information in any of the product source code files.
You may alter the products code for your own use. You may not, however, distribute the original products code or your modified products code (other than PHP files) without the explicit permission of Bowthemes.com.
Redistribution of any modified version of our products must always be done in accordance with the product license. If you need a special customization of any our products you can try contact us at firstname.lastname@example.org
Your product subscription is strictly personal and cannot be shared with other people voluntarily or involuntarily.
Sharing your VIP or membership account information (username, password) or other methods which could allow for multiple, simultaneous downloads (with the member account from different users) are strictly forbidden and may result in suspension of your subscription in any moment and without any prior notification.
If you think your member account has been stolen or used without your authorization then contact us at email@example.com, we'll proceed with manual verification of your data and eventually replace your member account with a new one.
All of our products are designed to run properly on the platform/environment(s) specified on our website. We always try to make our products compatible with the latest version of the CMS they're designed for however we cannot guarantee that they will run properly on future versions. Any new version/update of a product is free for all the customers who own a valid product subscription (for example single product subscription, membership subscription). Expired subscriptions, Not-Confirmed subscriptions or Suspended subscriptions are considered as NOT valid.
When a new version of one of our products is released, it will be published on our website. When you want to update a product you simply have to download its latest version (using your valid VIP or membership account) and install it.
After we have successfully received your payment, an order confirmation including download link will be emailed to the email address you used in account subscription process with Bowthemes. This may take up to 3 days but usually happens within minutes. If you do not receive an email after this time period, contact us through this website. Upon logging in with subscription member account, you will have instant access to all Bowthemes products that you have bought.
E-mail address must be valid as it will be used for communication purposes. It is strongly recommended to use the email address associated with your company.
Free emails can be used for registration and checkout process, but orders placed using free email service addresses will be checked more thoroughly and may take longer for activation as a result.
If you're unable to receive our email because of strict antispam filters we're not responsible for that and we recommend you to fix that with your email service provider.
If you cannot access our product download page on the provided email address and you're also unable to fix your email filter issues then please contact us at firstname.lastname@example.org, we'll proceed with manual verification of your data and eventually replace your provided email address with a new one of your choice.
If you have bought the wrong product and wish to exchange for another product, we can only offer the exchange of product which has the same price.
The payment process is fully automated. You're allowed to pay either through PayPal or bank transfer. Our payment gateway (PayPal) accepts the most used credit cards in world depending on your country.
Please check directly on the PayPal website which credit card types are accepted in your country. It is NOT required to have a PayPal account to complete the payment. We also accept payments with eCheck.
If you have successfully purchased a product subscription but you weren't able to receive any confirmation email you can contact us at email@example.com.
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of Vsmarttech JSC. Our products are provided "as is" without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.
Bowthemes offers Joomla templates and extensions "as is", with no implied guarantee that they will function exactly as you wish or with any other 3rd party extensions/templates/customizations/themes/software installed on your website.
If you have any questions about our products we recommend you to check the following resources:
Check the Q & A (Questions and Answers) tab in membership pricing page https://bowthemes.com/lang/en/subscribe
Check our FAQs in Knowledge Base section http://bowthemes.com/knowledgebase/. It often happens that your questions have already been asked
Check our product detail/demo page. For example: information about BT Photography can be found at http://bowthemes.com/joomla-templates/bt-photography.html / http://demo.bowthemes.com/#bt-photography
Check our community forum http://bowthemes.com/forums
You may always contact us using our contact form if you have any doubts/questions about our products/services. We’ll do our best to answer you as soon as possible. We can be reached at firstname.lastname@example.org
Bowthemes.com does not guarantee its software products in any manner. We cannot guarantee they will function with all 3rd party extensions or templates or customizations as there is currently no certification process for such extensions or templates. All Bowthemes products are tested to work on all major browsers like Mozilla Firefox, Microsoft Internet Explorer (version 7 and newer), Google Chrome, Opera, Apple Safari (version 4 and newer).
We are not licensed to provide certain true-type fonts (TTF) that might be used on any or all of the provided templates. These require you own or purchase the fonts from their respective owners.
We will refund to you in the following cases :
1. You buy our products and found that it does not have full-featured as described
2. You buy a product 2 times because of errors in the payment process
3. Our product does not run on your server but we do not notice in the system requirements (In this case, you must give me full information about your server as Joomla super user account, FTP account, Cpanel account...)
4. Refund amount is equal to the membership fee minus the discount (if any).
In addition to the above, we may refuse a refund for you, please mail to email@example.com if you have questions. So, please read the product detail and system requirement carefully before buy our products. You may also contact our support team for additional information about a product.
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