We accept three kinds of payment: Paypal, Credit Card and Bank Transfer.

We suggest you to use Paypal, the most popular method of Bowthemes buyers. Also, PayPal lets you send payments quickly and securely online using a credit card or bank account. Just connect your credit card or bank account with Paypal and pay, it’s done. However, some countries are not supported by Paypal so please see list of countries which is supported Paypal at here.

If you do not or cannot use the above methods, you may pay using a bank transfer. This is not a very convenient method as it takes at least two days to complete. Once you've initiated the bank transfer, you will have to send us your registration data (email address and username) so that we may activate your account manually.

If you come across any payment problem, please contact us here.

The answer here is almost YES. If we receive successfully your payment, our system activate the account automatically. A few second after, you can enjoy download our products. After long hours, you could not download or your account has been not activated yet, please contact us here.We would like to support you as soon as possible.

If the product could not be downloaded, please check some common errors:

- You purchase through eCheck service of Bank wire transfer: Don’t be worry, you have to wait from a few days to a week before the translation have been completed (2 days if the payment method is bank transfer).

- Our email go to your Bulk/Spam email folder. Please check your Junk email folder carefully.

- You still not complete some steps of the payment process. Make sure that you do not forget anything.

If you still experience problems, please contact Customer Service with a proof of payment (Payment Receipt or Order number).

The "Valid period" is the amount of month you are allowed to access our Club membership area section to download our current, updated and upcoming templates/extensions and get our support.

Of course, you are still allowed to use the products which are released prior and during you membership period on your websites (domains) for a lifetime.

About one month before expired date, an email notification is automatically sent to your mail box. The content is that your membership will be expired in next 30 days. You can either renew your invalid membership or upgrade to a higher membership package to continue using your current membership and extend download permission.At the end of membership valid period, if you have not renew or upgrade your membership yet, your download permission will be stopped.

You will become VIP customers and get our prior support. On special occasions, you also will be the one of customers whom are got our supreme discounts and deals early.

Normally we release one template per month. But sometimes extra bonus templates are released as an additional benefit for our members.

For upgrading membership package, after you have logged in, click the Pricing button at the home page to access membership plan. Select one membership package and accomplish payment processing.

We accept change your package (for example, from J!Basic to J!Extensions) with your reasonable explanation. Please contact us within 3 days since your purchase’s date.