News and Updates

Bowthemes news and updated information, promotion programs

Reunification Day and May Day closure holiday notice

Dear Valued Customers and Business Partners,

Thank you very much for supporting us. We are very excited with the number of Bowthemes members and positive feedbacks of customers being significantly grown.

As Reunification Day and May Day are approaching, our offices are CLOSED from Tuesday, April 29, @ 5:30 PM - GMT: +7.00 to Monday, May 5, @ 8:30 AM - GMT: +7.00. During this period of time, we’ll not be replying questions via chat box, Facebook, Twitter, and other social media outlets but we’re going to providing support services via ticket, forum and email. For any pre-sale, account, billing questions, please send email to: support@bowthemes.com.

You may know that our support team will not work full time on Holidays. Hence, don’t forget to describe your questions in details, for example, temporary access (if needed) to get our exact response as soon as possible. For support requests that require over 24 hours, support staffs may not accomplish them on time. We are trying our best to flawlessly solve these requests since Monday, May 5,. And we suggest premium members to submit ticket request if you are in urgent situation.

Sorry for any inconvenience it may cause during this period of time.

Happy Reunification Day and May Day!

Bowthemes Team.